Why have you billed me from a different date to when I moved in/moved out of my business?
In some cases the previous occupier might have given us different information to that which you provided. Or the information might be incomplete.
To help us bill you accurately and resolve any conflicts of information, we may ask for a photograph of your meter read or proof of tenancy - a lease agreement, or a solicitor’s letter.
We’ll bill you for the period that you are legally responsible for the property, which might be different to the move in/out date.