Why am I still being billed for business premises I’ve left?
To stop this from happening you need to let us know when you are no longer legally responsible for the premises, so we can close your account. Your account can be closed once you have paid any balance owed or received credit refunds due.
We may monitor and/or record calls for security, quality or training purposes. Calling us on a 0800 number should be free from all mobiles and generally free from all landlines. Calling us on a 0330 number will cost you no more than 01 or 02 numbers from landlines or mobiles. If you get ‘inclusive minutes’ with your package, calls to a 0330 number will be part of these.
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