Will I need to set up a new contract if I change my business name, even if I’m staying in the same premises?
Yes, you’ll need a new contract if you change the legal entity of your business, for example, if it changes from being a sole trader to a limited company or from a limited company to a different limited company. In these cases, we’ll close your existing account and open a new one for the new business entity.
We may monitor and/or record calls for security, quality or training purposes. Calling us on a 0800 number should be free from all mobiles and generally free from all landlines. Calling us on a 0330 number will cost you no more than 01 or 02 numbers from landlines or mobiles. If you get ‘inclusive minutes’ with your package, calls to a 0330 number will be part of these.
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