We provide metering solutions that work for your business

If you have a supply contract with us, we can simplify your energy provision by acting as both supplier and meter agent. Alternatively, we can still support your metering needs and work in partnership with your energy provider.

We offer the following products:

Meter Operator (MOP): We can be appointed to install, upgrade and maintain metering equipment at your site(s). Any Half-Hourly (HH) meter must have a MOP contract in place.

Data Aggregator (DA): We are accredited by Elexon to carry out data aggregation services to industry standards. The DA is responsible for passing consumption data from the Data Collector (DC) onto Elexon to aggregate it for settlement purposes.

Data Collector (DC): We are accredited by Elexon to carry out data collection for Half-Hourly (HH) meters. The DC is responsible for collecting and validating your metering data and forwarding it to your Data Aggregator (DA) and your supplier. You can choose your own DC provider, as long as they are accredited, and you must inform your energy supplier of your chosen DC provider.


Reasons to contract with us

 Features Benefits 
Fully accredited We can work with any Half-Hourly (HH) energy supplier.
Nationwide coverage UK-based Customer Services Team.
10 working day SLA for new meter installations  With the ability to work with our Scheduling Team and suppliers for a faster installation, if required. 
Industry experts With a wealth of technical knowledge in product and portfolio management.
Flexible contract terms We offer 1 to 5 year contracts with a fixed annual charge, helping to support with lease lengths and budgeting. 
One-stop-shop We are one of the few energy suppliers that can provide energy supply, Meter Operator (MOP) and Data Collector (DC) services.
No hidden/transactional charges As a MOP we do not charge for initial meter installations, replacing a faulty meter or site safety visits, and as DC we do not charge for hand-held reads.
Rent or purchase option We can offer maintenance-only MOP service contracts, enabling the customer to own their meter.
Experts in supporting large group portfolios We understand the need for aligning contract end dates and can offer co-terminus end dates for group portfolios.
Flexible, clear and transparent invoicing Our supply customers can be invoiced on supply invoice, or annually in advance..

For discussions around taking up a new MOP, DC or DA contract, please complete our online form

Alternatively, you can email us at: energyservicessales@npower.com, or call us on 0800 316 0712.

Our team is here to help Monday to Friday from 9:00am to 5:00pm.

View call charge information

You might also be interested in:

Tall glass buildings

Energy HQ 

Energy HQ – everything an energy professional would need ‘under one roof’
Stats on a tablet

Intelligent Analytics 

An intuitive monitoring platform; analyse efficiencies, set targets and alarms, forecast consumption and costs.
Princes Way office

Princes Way case study 

We test new state of the art energy efficiency technologies in our office refurbishment. (PDF, 1.32MB)