We remain committed to improving the products and services that we provide to our customers.
As part of this, we are launching a new account management system, set to offer you a host of benefits. As a result, there will be some changes and improvements to your invoicing, online account management, and non-commodity charges.
What are non-commodity charges?
Energy bills are made up of a combination of the commodity cost (the fuel you consume) and non-commodity costs. Included in the non-commodity costs are government-originated charges and third party charges.
What's changing?
Here you will find information about the changes to your non-commodity charges. Simply click on the charges below to find our more.
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Renewables Obligation (RO)
One of the main support mechanisms for large-scale renewable electricity projects in the UK.
Balancing Services Use of System (BSUoS)
Charge for keeping the UK’s electricity system in balance, including the cost of constraining generation.
Contracts for Difference (CfD)
Support scheme for low carbon generators, providing long-term price certainty to increase investment for certain technologies.
Transmission Network Use of System (TNUoS)
Charge for using and maintaining the transmission network.
Capacity Mechanism (CM)
The CM is designed to make sure we have sufficient power available to meet our future needs.
Feed-in Tariff (FIT)
Levied on suppliers to fund the FIT scheme, designed to incentivise new small scale renewable generation in business and homes.
Distribution Use of System (DUoS)
Recovers the cost of installing and maintaining the local distribution networks.
Climate Change Levy (CCL)
A tax on energy aimed at increasing energy efficiency and reducing carbon emissions.
Renewable Energy Guarantees of Origin (REGO)
A scheme to provide transparency about the proportion of electricity fed from renewable sources.
Standing and metering charges
Charges for the Data Collector (DC), Data Aggregator (DA) and Meter Operator (MOP).
Non-energy related charges
A separate agreement for on-supply customers, relating to non-energy related charges.