We remain committed to improving the products and services that we provide to our customers.
As part of this, we are launching a new account management system that will offer you a host of benefits. As a result, there will be some changes and improvements to your invoicing, online account management, and non-commodity charges.
What are non-commodity charges?
Energy bills are made up of a combination of the commodity cost (the fuel you consume) and non-commodity costs. Included in the non-commodity costs are government-originated charges and third party charges.
Here you will find information about the changes to your non-commodity charges. Simply click on the charges below to find out more.
To hear the audio in the PDFs, please view them in a compatible browser or program such as Adobe Acrobat.
Renewables Obligation (RO)
One of the main support mechanisms for large-scale renewable electricity projects in the UK.+ Add to my downloads Download PDF
Balancing Services Use of System (BSUoS)
Charge for keeping the UK’s electricity system in balance, including the cost of constraining generation.+ Add to my downloads Download PDF
Contracts for Difference (CfD)
Support scheme for low carbon generators, providing long-term price certainty to increase investment for certain technologies.+ Add to my downloads Download PDF
Transmission Network Use of System (TNUoS)
Charge for using and maintaining the transmission network.+ Add to my downloads Download PDF
Capacity Mechanism (CM)
The CM is designed to make sure we have sufficient power available to meet our future needs.+ Add to my downloads Download PDF
Feed-in Tariff (FIT)
Levied on suppliers to fund the FIT scheme, designed to incentivise new small scale renewable generation in business and homes.+ Add to my downloads Download PDF
Distribution Use of System (DUoS)
Recovers the cost of installing and maintaining the local distribution networks.+ Add to my downloads Download PDF
Climate Change Levy (CCL)
A tax on energy aimed at increasing energy efficiency and reducing carbon emissions.+ Add to my downloads Download PDF
Value Added Tax (VAT)
An indirect tax levied on goods and services.+ Add to my downloads Download PDF
Renewable Energy Guarantees of Origin (REGO)
A scheme to provide transparency about the proportion of electricity fed from renewable sources.+ Add to my downloads Download PDF
Standing and metering charges
Charges for the Data Collector (DC), Data Aggregator (DA) and Meter Operator (MOP).+ Add to my downloads Download PDF