FAQ

How can I make npower my Supplier?

You can join npower by calling us on 0800 073 2010* from a landline or 0330 100 6436 from a mobile.
In order for us to quote you with the most accurate price as quickly as possible, we will ask you for

  • Your address
  • Your annual yearly consumption
  • Your spend
  • What type of business you are
  • Your MPAN and/or MPRN

Having these answers to hand will help us to provide you with a quote as quickly as possible.

*Phone calls: From 1st July 2015, calls to 0800 numbers are free from all mobiles and generally free from all landlines.

Calls to 0330 numbers will cost you no more than 01 or 02 numbers from landlines or mobiles. If you get 'inclusive minutes' with your package, calls on a 0330 number will be part of these.

The cost of calls to 0845 numbers may vary so please check with your provider for exact charges.

Calls may be monitored and recorded for training and security purposes.