Loss of supply

For loss of your electricity supply, contact your electricity distributor. You can find out more about what to do if you experience power loss or interruption to your supply, or call the numbers below.

Find more emergency information from National Grid

Loss of electricity or gas supply

Call the 24-hour gas help line

National Gas Emergency Service

0800 111 999

Open 24 hours, 7 days a week.

View call charge information

Call the 24-hour power cut help line

National Power Cut Service

105

Open 24 hours, 7 days a week.

View call charge information