Energy theft

If you think someone is stealing energy or tampering with your meter, please contact Crimestoppers.

Crimestoppers: energy theft hotline 0800 023 2777

If your meter has been stolen, call your local police on 101 and get a crime reference number.

Then contact us and arrange for a new meter to be installed.

Please note:
If you smell gas or think there's a leak, turn off your supply at the meter and call the National Gas Emergency Service Line on 0800 111 999.

If you're worried about the safety of your electricity supply, or one nearby, please contact the relevant electricity distributor for your area.

Ways to get in touch with us

Call us

Call us on

0800 316 0617

Opening times:

Monday to Thursday from 8:30am to 5:30pm, Friday from 8:30am to 5:00pm.

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