If you’ve been thinking about getting a Smart meter for your electricity, gas or both there’s an overwhelming amount of information about what they are, how they work, plus what they will and won’t do.

Unfortunately, there are also a lot of common myths and misconceptions knocking about too.

With all this information, we’re often left wondering if we should get a Smart meter at all. So let’s put your mind at ease.

Why should I get a Smart meter?

For starters, Smart meters are driving forward a radical change in how we all use energy. We’re all consumers and it puts us in control of our energy use and makes accurate billing a breeze.

  • Each Smart meter comes with a nifty little Smart Energy Display unit, which shows you how much energy you’re using and how much you’ve spent so far in pounds and pence.
  • Smart meters can also send your meter readings directly to your energy supplier without you having to lift a finger. If you’re not the biggest fan of getting in touch with your energy supplier and submitting your latest meter readings, you’re in luck – a Smart meter takes care of that for you.
Book an appointment

Tip: You’ll need your online account login details or account number, which can be found at the top of your bill. Don’t have either of these? No problem, give us a call on 08009759335 or 03301000883.

Are Smart meters worth having?

Considering Smart meters are installed at no extra cost to homes across the UK, the benefits of having more control over your energy and getting more accurate bills make getting a Smart meter installed worth it.

But don’t just take our word for it. Take a look at what npower customers said about their Smart meters.


Patricia, Cambridgeshire, lives alone in a bungalow

I thought getting a Smart meter was a good idea because I don’t like opening the door to strangers. You hear about thugs coming in and it frightens me. npower will be able to get my meter readings whenever they need them and I don’t have to answer the door to anyone.


Jennifer, Bridlington, East Riding of Yorkshire, lives in a detached home

I have only had the Smart meter for 2 weeks but we do look at it. We think: ‘why is it using this much energy?’ or ‘if we do this will it go down?’. We have fun with it I suppose!

The installation was quick and efficient. They checked the gas fires and boilers to make sure everything was safe too.


Raphael, Woodingham Spa, Nottinghamshire, lives in a semi-detached home

The old [meter] was ugly. It stands in a prominent place so I thought I would bring it up to date as I am thinking of selling the property.

[Since getting a Smart meter] I have looked at what each individual thing uses, it is quite enlightening! Certain things like the dishwasher doesn’t use a lot, but I thought it would.


David, Telford, West Midlands, lives in a semi-detached home with his partner and son

We wanted to monitor what energy we were consuming on a daily basis. We thought the Smart meter would help us reduce our usage and our carbon footprint.

We’ve unplugged a lot of items which were constantly on standby.

It’s made us more conscious of what energy we are using.


James, Southern Scotland, lives alone in a semi-detached house

I wanted to keep an eye on how much gas and electricity I was using.

I put less water in the electric kettle because I now realise how much electricity that’s using.

I look at [my Smart meter] to see how much electricity I’m using. I keep a note on how much it’s registering each day. I don’t write it down but I always look before midnight to see how much I’ve used that day!


If you’d like to get a Smart meter fitted at no extra cost, simply book your installation online today or give us a call on 08009759335 or 03301000883.

Find out more about the npower Smart meter rollout in your area.