Keeping warm without the worry

The financial strain that comes with cancer can often get forgotten. Together, npower and Macmillan Cancer Support are working to help people living with cancer keep warm without worrying about the cost.

Nearly 1 in 3 people diagnosed with cancer say they feel the cold more (Source: Macmillan/YouGov, 2017) and the effects of treatment can make it difficult to keep warm. This can have a real impact on energy bills, as people use their heating more at a time when it may be impossible to work.

npower’s Macmillan Fund helps people living with cancer to keep warm, without the worry, by capping energy bills and writing off debt*. People like Sandra, whose monthly electricity bill dropped by more than half – meaning she no longer has to spend her days sat in bed with the heating off until her children come home.



Over the last 13 years, npower has helped 34,000 families affected by cancer by contributing £10.5 million in:

  • energy grants
  • energy bill write-off
  • advice on how to manage energy bills better.

And since the start of our partnership, npower employees have raised £3.5 million to date – enough to provide emergency energy grants for 17,500 people living with cancer.

npower supports Macmillan’s Energy Advice Team, who offer guidance and help source funding for people living with cancer who are struggling to keep warm. We also help Macmillan give out around 46 Macmillan Grants for fuel a day, worth an average of £200 each*. You don’t have to be an npower customer to receive support from the Energy Advice Team – they’re here for you no matter who supplies your gas and electricity.



To find out more about how npower and Macmillan are helping people living with cancer keep warm without the worry visit


* Eligibility criteria apply.
Source: Macmillan/YouGov online survey of 2,014 adults aged 18 and over in the UK with a previous cancer diagnosis. Fieldwork conducted between 26th April and 3rd May 2017. The figures have been weighted and are representative of the living with cancer population