Our call centres and live chat service will be closed for the Bank Holiday.

On Saturday 27 May:

  • Our call centres will be closed from 6pm
  • Our live chat service will be offline from 8pm

We'll be back at 8am on Tuesday 30 May.

Need to send a meter reading? Just log in to your account and do it online. Or if you have a query, try our Frequently Asked Questions or visit the help and support section of our site.

Forgotten password

It’s easily done. Just enter the email address or username you usually use to log in and we’ll email you a link to reset your password straightaway.

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