We're doing some maintenance work this  .

Some of our online services won't be available from  .   We're sorry for any inconvenience.

Our call centres and live chat service will be closed for the Bank Holiday.

On  :

  • Our call centres will be closed from  
  • Our live chat service will be offline from  

We'll be back at  .

Need to send a meter reading? Just log in to your account and do it online. Or if you have a query, try our Frequently Asked Questions or visit the help and support section of our site.

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Manage your account online and get these benefits:

  • View your bills and make payments

    For a more convenient way to manage your account

  • Send us your meter readings*

    For customers who don't like estimated bills

  • Track and forecast your energy usage

    See how much energy you’re using each month from your Smart meter or meter readings

  • Get FREE texts or email alerts

    For when it's time to read your meter

*Not required for customers with Smart meters

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