Some of our online services won't be available from . We're sorry for any inconvenience.
We'll be back at .
Need to send a meter reading? Just log in to your account and do it online. Or if you have a query, try our Frequently Asked Questions or visit the help and support section of our site.
Our call centres, live chat and social media service will be closed from 8pm on Friday 25 August.
We’ll be back as normal at 8am on Tuesday 29 August.
Just enter the email address you used when you first activated your online account and we’ll email it to you straightaway.
Or you can use your account number to verify your online account, and we’ll email you your username.
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