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If you need any further help please call one of our Home Energy Advisers on 0800 02 22 20 (free from most landlines) or 0330 100 8620 (included in any ‘inclusive minutes’ from mobiles).

Opening hours: 8am to 8pm Monday to Friday, and 8am to 6pm on Saturday.

Phone calls: Calling us on a 0800 number is normally free when you call from a landline but charges may vary if you use a mobile. Calling us on a 0330 number will cost you no more than 01 or 02 numbers from landlines or mobiles. If you get 'inclusive minutes' with your package, calls on a 0330 number will be part of these.