Who are Reevoo?

Reevoo are an unbiased, independent review company, and we've teamed up with them to help us listen to and learn from our customers. They collect, collate and publish all your unedited and uncensored reviews, so you'll get to see 100% genuine customer feedback.

Choose a topic below and see how our customers have rated us.

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npower brand reviews 

Read what our customers are saying about our brand.

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npower Smart meter installation reviews 

Read what our customers are saying about our smart meter installation process.

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Online account reviews 

Read what our customers think about our online accounts.

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Moving home reviews 

Find out how we measure up when our customers move home.

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Tariff end review 

Time to change tariffs? Hear how our customers found their experience.

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The Reevoo consumer promise

  • Genuine

  • Reevoo collect genuine customer reviews independently for hundreds of companies. All reviews are from verified customers - no fakes, you can trust what you read.
  • Trustworthy

  • Reevoo never pay for reviews. At Reevoo we are committed to helping consumers make the best choices and ensuring there is no bias. They're real reviews from people who have real experience of what they're talking about.
  • Impartial

  • Reevoo never edit or suppress reviews. We believe all reviews matter - both good and bad. If a review contravenes the moderation guidelines (eg. bad language or financial information), the review is simply sent back for editing and is published once corrected by the customer.