Boiler service reward

Exclusively for our energy customers

Has your boiler been serviced recently? Once a year is what’s recommended by manufacturers, to help keep it running efficiently.

Leave it to us - for only £4.50 a month in the first year

Introductory price for new boiler service customers


£4.50 per month for the first year

Add to basket >

£6 per month after the first year - subject to change.

Our great customer offer gives you:

  • 30 point boiler service
  • Safety check
  • Gas Safe registered engineers


  • UK call centre
  • Labour and VAT included

What do I get?

An annual service and safety check for your boiler, to help keep it working safely and efficiently. It doesn’t include any repair work to your boiler or central heating, or any associated parts, or servicing to any other gas appliance.

Who can get it?

You’ll need to:

  • be an npower energy customer
  • be the homeowner at the property
  • live at the property as your main residence
  • pay by monthly Direct Debit
  • have a mains gas supply
  • have an eligible gas boiler

You won’t be able to take up this offer if:

  • you’re already a boiler service customer
  • your property is owned by a Housing Association or Council, with a tenancy agreement in place
  • your property is used for commercial purposes
  • you privately let the property as a private landlord
  • you’re a tenant renting from a private landlord

12 month contract
This product is a 12 month contract that you’d need to enter into, subject to eligibility. Your contract will renew automatically after each year, for a further 12 months - unless you tell us otherwise. If you cancel after the 14 day cooling off period but before the end of your 12 month contract and we’ve carried out or attempted to carry out any servicing under the Agreement, a cancellation charge may apply. This’ll be either (whichever is cheapest):

  • the price of this offer, minus any monthly payments made
  • the cost of the service we’ve carried out (or attempted to carry out)

We’ll calculate this charge using our standard rates.

Offer price - £4.50 a month
This is an introductory price for the first 12 months, available to our residential energy customers, including VAT at the appropriate rate. Not available to existing boiler service customers. At the end of the 12 months you can cancel if you wish. We’ll notify you of your renewal price, which is currently £6 per month but is subject to change.

Only available in mainland UK. Subject to eligibility. Terms, conditions and exclusions apply.

Offer subject to availability and can be withdrawn at any time. Cannot be used in conjunction with any other offers. Prices correct as at 23/03/2016 but subject to change.

Repair your boiler

Should your boiler break down, we're here to help get it back on the road again. From £69.99