7% average gas bill reduction*
We’re lowering our standard gas prices which means our domestic gas customers will see a reduction averaging 7% or £50 on their gas bills.*
Visit our FAQs for more information about our price drop
£100 annual Direct Debit discount
We’ve changed the way we structure our discounts. You can still get up to £100 annual discount when you pay by Direct Debit.
Visit the npower discounts page for more information.
Go paperfree!
My npower is your personal gateway to online services including paperfree billing, which allows you to view your bills online, when it suits you. Plus…
- It's greener
- More convenient
- Never lose a bill
- View your bills anywhere, anytime
- Say goodbye to estimated bills as we now send meter read reminders
- You could win FREE energy for up to a year
Click here to sign up to My npower and Go paperfree!
To speak to someone about our price drop, call
0800 980 8412†
Terms & Conditions
Gas charges 7% reduction: Weighted average across the npower customer base, taking into account payment method, fuel holding and region and using Ofgem's medium user consumption figure of 20,500 kWh of gas. This also includes changes made to discount structures
Meter Readings: We’ll use the reading(s) you supply to produce your next bill whenever it is possible to do so. There may be some circumstances when it is not possible to use your meter readings and in this case we will estimate your consumption. Our agents will still require access to your meter to take readings and for safety checks. The meter reads you supply will be in addition to our own meter reads and will be used to provide the most up-to-date view on your statement.
FREE energy: Terms and conditions apply to FREE energy for a year. Please click here for more details
† Calls may be recorded and monitored for training and security purposes. Lines are open from 8am to 8pm Monday to Friday and 9am to 5pm
