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hometeam boiler care

Care for your boiler

Boiler care from just £10.50 per month

Your boiler is the heart of your home heating, so it's important to keep it in good working condition all year round.

When something goes wrong with your boiler, it can often be difficult and expensive to repair - that's why boiler care plans from npower hometeam provide expert care for your gas boiler and controls, including an annual service and safety check worth £99 to keep your boiler operating safely and efficiently.

Expert boiler care from npower hometeam

npower hometeam offers two membership packages for boiler care:

Features hometeam boiler care flexi hometeam boiler care
Key Benefits

Comprehensive annual 30 point service and safety check to keep your boiler operating safely and efficiently

Gas Safe registered engineers

Unlimited call outs#

Repairs guaranteed for 12 months*

24 hour helpline

Dedicated membership team

New replacement boiler if we are unable to repair your boiler and it's less than 7 years old ~

Boiler service log book

Comprehensive annual 30 point service and safety check to keep your boiler operating safely and efficiently

Gas Safe registered engineers

Unlimited call outs#

Repairs guaranteed for 12 months*

24 hour helpline

Dedicated membership team

New replacement boiler if we are unable to repair your boiler and it's less than 7 years old ~

Boiler service log book
Fixed fee per repair £50 Fixed fee per repair including parts and labour £0
Monthly membership fee £10.50 per month £12 per month
     Apply now       Apply now   

Why choose boiler care from npower hometeam?

Choose boiler care plans from npower hometeam and you'll receive all the following benefits:

  • Annual boiler service - includes a comprehensive 30-point service and safety check
  • Unlimited call outs - there is no limit to the number of repairs or call outs you can make*
  • Guaranteed repairs - all repairs including parts and labour are guaranteed for 12 months**
  • 24 hour helpline† - we’re here for you day and night should you need us to contact us
  • Personal service - we provide you with a dedicated membership team to deal with any problems you may have
  • You're in expert hands - all npower approved engineers are Gas Safe registered and will show their ID badges on arrival
  • Handy boiler service log - we will provide and complete your log book after each annual boiler service

Call us FREE for your sign up pack on 0800 048 0589†

Become an npower electricity and gas customer and get 50% cash back^

If you're an npower electricity and gas customer you could take out hometeam 50 boiler care flexi. This has all the benefits of boiler care flexi, as well as 50% cash back^ off your monthly payments if you don't call us out during your 12 month agreement period.

Find out more about npower hometeam 50 boiler care flexi

 

Terms and conditions

npower hometeam care products only available in mainland UK.

# Provided that the boiler is not beyond economic repair. No repairs can be carried out in the first 14 days.

* We will guarantee all parts and labour on a repair to your appliance for 12 months from the date of repair.

** The 50% cash-back will be based on your annual membership cost and will be due to you at the end of the 12 month period. To receive this cash-back you must be an npower Electricity and Gas customer and your hometeam care product, electricity and gas supply account with us must not be in arrears be up to date at the end of the 12 month agreement period. This cash-back will only be provided if we have not been called out or undertaken a repair for you under the product during the 12 month agreement period. Cash-back offer available for the first 3 consecutive years. Other terms and exclusions apply please see individual product pages for details.

~ Replaced by a boiler that we have selected, at our discretion, to be an appropriate replacement. If your boiler is over 7 years old and cannot be repaired, you could receive a £450 discount towards the cost of a new boiler from npower hometeam. You shall be responsible for the cost of the installation and any associated costs. We will not pay the costs of another installer replacing the Boiler, provide a cash alternative or provide a discount against the cost of a replacement boiler by another installer. This discount is not available in conjunction with any other offers and cannot be transferred.

† Telephone calls may be recorded and monitored for training and security purposes. Calls from BT landlines to numbers beginning with 0800 may be free. The price of calls may vary with other operators and calls from mobiles may be considerably higher. Please check with your operator for exact charges.