Homepage > fixed repair

npower hometeam

Boiler Repair

Fast, professional boiler repair

Life with no heating or hot water can be pretty miserable. If your boiler breaks down, our team of engineers will sort it out quickly and efficiently.

We’re offering a fixed price repair from just £175# with a no fix no fee guarantee and professional help when you really need it.

  • Fixed Price repair from £175# (covers repairs up to the value of £600 including callout, parts, labour and VAT)
  • Fast, efficient repair to your boiler
  • A no fix, no fee guarantee
  • Expert service from hometeam’s own Gas Safe engineers
  • Friendly, knowledgeable UK-based call centre
  • All work guaranteed for 12 months

We also offer Pay as You Go repairs from as little as £69## which covers call out and the first half hour's labour.

Terms and Conditions

#Usual Fixed Price Repair price is £195 or £175 for npower energy customers. The Fixed Price Repair covers repairs up to the value of £600 (including callout, parts, labour and VAT). If the value of the repair is greater than £600, the engineer will provide an additional quotation for the work during the appointment. The customer then pays the Fixed Price Fee for the first £600 of work (including callout, parts, labour and VAT) plus the additional quote. Excludes repairing or replacing heat exchangers, hot water cylinders, radiators or blockages, scale and sludge in your system. Postcode restrictions apply. Some postcodes, weekday evenings and Saturday appointments may incur an extra charge. This offer is strictly subject to availability and can be withdrawn at any time.

If further work is required the engineer will provide a quote for the additional time and materials required to repair your boiler. Labour costs are £45 per half hour plus the cost of any parts.

##£69 covers the cost of call out and the first half an hours labour, additional charges may apply for any parts required to complete the repair. Any additional time will be charged at a rate of £45 per half-hour. The engineer will provide you with a quote for any additional work and parts required to complete the repair. Payment will be required by debit or credit card in advance of any additional work being completed. Customers are not able to switch between a Pay as you go (Time and Materials) repair and a Fixed Price Repair once an engineer has visited the property.

† Calls may be monitored and recorded for training and security purposes.

npower and hometeam are registered trademarks and npower is the trading name of Npower Northern Limited (registered in England and Wales, No. 3432100) and associated companies. Registered office: Windmill Hill Business Park, Whitehill Way, Swindon SN5 6PB.