After you’ve been with npower and paid by monthly Direct Debit or Quarterly variable DD without a break for 12 months you’ll be entitled to a discount off your energy bill. Stay with us and continue to pay in this way and you’ll get a £100 annual discount if you buy both electricity and gas, £50 if you buy just gas or £40 if you buy just electricity. Stay with us and pay by quarterly cash cheque on receipt of bill for 12 months and you’ll get a £10 annual discount if you buy both electricity and gas. Dual fuel customers must pay for both supplies in one combined monthly payment and accept a combined dual fuel statement. Customers paying by Quarterly Variable DD must settle each bill in full by DD payment. Your discount will be credited to your account after 12 months and after each year you continue to pay this way. Monthly payments will be based on your current credit or debit balance and estimated future consumption at prices current at that time. Subject to change.

†Calls may be monitored and recorded for training and security purposes. Lines are open from 8am to 8pm Monday to Friday and 9am to 5pm on Saturday.

npower is a registered trademark and the trading name of Npower Northern Limited and associated companies. Electricity is supplied by Npower Northern Limited (Registered in England and Wales No. 3432100) who also act as an agent for Npower Northern Supply Limited (Registered in England and Wales No. 2845740) for the supply of electricity. Gas is supplied by Npower Northern Limited (Registered in England and Wales No. 3432100). Registered Office: Windmill Hill Business Park, Whitehill Way, Swindon, SN5 6PB.