npower business offers the following supporting information to customers.
Energy Efficiency
A guide covering the services provided to our non-domestic gas and electricity customers.
Visiting your premises
Occasionally we may need to visit your premises. This section tells you why and explains the arrangements in place to ensure you know it's us.
Standards of service
Additional supply information for your business.
Standard terms and conditions of supply
Useful information about our standard terms and conditions for supply of electricity and gas to small to medium-sized enterprise (SME) customers
Where our electricity comes from
Supporting information for those wishing to know more about where npower energy is sourced from.
Gas interruptions
For customers who take gas interruptible supply from us.
Reactive power
Useful information about how to reduce or eliminate Reactive Power Charges
