Carbon monoxide alarm
1. Identity - npower and hometeam are registered trademarks and npower is the trading name of Npower Northern Limited
2. Substitute Products - The carbon monoxide alarm is manufactured by Honeywell Analytics Ltd.
3. Prices - All prices are valid at time of going to print. Offer available in mainland
4.Delivery - Please allow 28 days for delivery. The CO alarm may need to be collected from your local Royal Mail sorting office if no-one is at home to accept delivery, as it may not fit through a letterbox.
5. Cancellations - You can cancel your order by notifying us in writing within 14 Days from when we send the goods to you. Goods must be returned to us at your cost (unless the goods are damaged or defective). A full refund of the purchase price will be given. Please ensure the CO alarm has not been used or the security tag has not been removed, as this may affect your right to a full refund. Please return cancelled goods to: OTM, Unit 2/3, Stirling Road, South Marston Industrial Estate, Swindon SN3 4TQ.
6. Manufacturer’s Guarantee - Any warranty or guarantee provided by the manufacturer shall be the responsibility of that manufacturer. The manufacturer’s terms and conditions shall apply.
7. Complaints - We aim to provide you with a high standard of customer service, however if at anytime you are not satisfied with any part of the service that we have provided to you, please contact the npower hometeam Customer Services on 0800 0722 3163 or write to us at npower hometeam, Npower Northern Limited, Carliol House, Market Street, Newcastle upon Tyne, Tyne & Wear, NE1 6NE and we shall do our very best to resolve any problems.
* Calls may be monitored and recorded for training and security purposes.
