Stage 4: On-going service
Once everything is up and running, we remain on hand to provide on-going support. Ecofirst's comprehensive after-sales service includes:
A 25-year manufacturer's performance guarantee that your solar panels will perform at a minimum of 80% efficiency. The panels themselves have an expected lifespan of 40 years***.
Access to our dedicated and friendly technical team who are on hand to help you with any queries or problems with your solar PV panels.
Access to a dedicated energy team to help you with any questions you have regarding the import and export (ie buying and selling) of your electricity.
*** Npower is not responsible for any expected lifespan variations from the manufacturer’s guidelines. Third party Terms and Conditions apply.
†Calls may be monitored and recorded for training and security purposes.
