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FAQ
August Price Increase
Why are energy prices going up?
How much are the prices going up by?
Why is npower putting prices up?
When do the new prices take effect?
Will my monthly Direct Debit payments be affected by the new prices?
When will my prepayment meter be updated with the new prices?
Why are there lower increases for customers paying by pre-payment meters?
I'm a juice customer. Are my prices going up too?
I'm on a fixed price tariff, will my prices be affected?
I'm on your Tracker tariff, will my prices be affected?
Can I switch to one of the tariffs that aren't affected by the price rise?
I've just signed up with npower - will I have to pay the new prices?
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