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FAQ
Paperless bills
I'm trying to set up paperless bills. Why won't it accept my account number?
How do I go back to receiving bills through the post?
Can I pay using the Giro slip?
Why can't I see all my old bills?
I am clicking on View bill, but nothing's happening. What's wrong?
How do I know when my next bill is due?
What size will the bill PDF file be?
Are you sure you will not send me a virus?
Can I print off my bill as proof of my address or does it have to be an original?
My bills won't print properly. What should I do?
I currently pay by cheque - how do I pay now?
What payment methods are available to me?
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