Provided you meet all of the requirements you will become eligible for our annual Direct Debit discount on the first anniversary of the date on which supply of your second (or only) fuel by us started and it will be credited to your electricity and/or gas accounts on that date. During your first year on the Sign Online 22 offer your annual Direct Debit discount is included in the agreed monthly Direct Debit payments to be made by you. If for any reason during your first year on Sign Online 22, you become either ineligible for the annual Direct Debit discount or only eligible for a reduced amount you must repay the value of such credit. Your monthly direct debit payments may no longer be appropriate to meet your estimated consumption. Your annual Direct Debit discount is not included in the agreed monthly Direct Debit payments if you are an existing npower customer.
If you pay by Direct Debit continuously for 12 months (either by making monthly payments or by settling your quarterly bill in full by variable Direct Debit) we’ll give you a discount off your bill (£100 if you buy both electricity and gas, £50 if you buy just gas or £40 if you buy just electricity). Alternatively, if you pay for both fuels for 12 months by cash or cheque, either when you receive your quarterly bill or by regular monthly or fortnightly payments, we’ll give you a £10 Dual Fuel discount. Your discount will be credited to your account on or before the last day of the 12th month after becoming eligible and then on or before the same last day of each year you continue to pay this way. Dual fuel customers must pay for both fuels in one combined payment and accept a combined dual fuel bill or statement to receive a Dual Fuel discount. Certain tariffs are excluded. Subject to change.
