Let us know you're moving!
Let us know
To complete these forms you will need:
- Your old and new addresses, including postcodes
- Your npower account numbers, if you're an existing npower customer
- Meter reading(s) for your current property and if possible for the property that you are moving into for each fuel
- Your moving out and moving in dates
- A contact telephone number
Take us with you!
Moving out and moving in - don't forget to read your meter!
Use this form if you are moving between homes and you will be responsible for the electricity and/or gas bill at your new home.
New to npower?
Moving in?
Use this form if you're not currently an npower customer and want to be one in your new home. Perhaps you weren't an npower customer in your old home or you weren't responsible for the bills.
Moving on?
Use this form if npower are your energy supplier and you're no longer going to be responsible for the bills in your new home. Perhaps you're moving back in with friends or family or are moving abroad.
or
General enquiry?
Simply call us on:0845 166 3166*
Lines are open Monday to Friday 8am to 8pm and Saturday 8am to 6pm.
* Calls may be monitored and recorded for training and security purposes. Calls from BT landlines will be charged up to 5p per minute. The price of calls may vary with other operators. Please check with your operator for exact charges.
