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Smart meters

"Smart technology will change the way customers interact with energy. They'll be able to see what their energy usage means in pounds and pence and get bills that reflect what they've actually used. We'll also be able to work with our customers to develop the right products and services for them."

Paul Coffey, Chief Executive Officer

Got a Smart meter
or one on the way?

  1. Find out more about Smart meters and what will happen next
  2. Find information and videos about how to prepare for the day
  3. Give us feedback and learn more about your Smart meter(s)
Smart meter installer

Your appointment

Change your appointment, add notes for the engineer or update security information.

Manage your appointment

How do Smart meters work

How do Smart meters work?

Read more about what Smart meters do and how they’ll benefit you.

When will Smart meters be fitted

When will Smart meters be fitted?

The latest in our Smart meter roll out and what to expect.

Your data

Your data

What data we’ll take, what we’ll do with it and our Smart data policy.