Welcome to npower Spreading Warmth

What is npower Spreading Warmth?

Our Spreading Warmth Programme offers help to those most in need such as the elderly, low income families, disabled and chronically sick. We offer help to manage your bills, keep warm and reduce energy costs.


The Warm Home Discount offers eligible npower customers an annual benefit of £140 (Inclusive of VAT) on their electricity bill. This discount is now being offered to customers instead of the Spreading Warmth Tariff which has now been closed.

The npower Energy Fund has been set up to help npower customers who are struggling to pay for energy debt.

The Warm Response Service is available if you suffer from poor health, you're elderly, or you have a disability. It provides extra services such as large print, Braille or audio bills, a password scheme and quarterly meter reading.

Free Gas Safety Checks – If you own your own home we may be able to offer you a free gas safety check.

Contact us to make it easy for you to talk to us about the services we offer and ask for advice on how to stay warm at home. Call us free on 0808 172 6999*.

*Lines are open from 8am - 6pm Monday to Friday and 9am - 5pm Saturday. Calls may be monitored or recorded for training and security purposes. Calls to 0808 and 0800 numbers are free from landlines but not from mobiles. Calls to 0845 number from BT landlines will be charged up to 5p per minute. The price of calls may vary with other operators. Please check with your operator for exact charges.