Unfortunately this year's scheme has now closed to new applications from the 18th of February, the scheme will however be reopening in the coming months.

What is the Warm Home Discount?
The government and energy suppliers are running a scheme to help households in England, Scotland and Wales who need it most to get a rebate from their electricity bill.

The Warm Home Discount offers eligible npower customers an annual benefit of £120 (Inclusive of VAT) on their electricity bill.

Who is eligible?
npower customers are eligible for the Warm Home Discount if they are in receipt of:

• Income Support
• Income-based Jobseeker's Allowance
• Income-related Employment and Support Allowance (ESA) which includes a work-related activity or support component

Who also have any of following:

• a disability premium, enhanced disability premium or sever disability premium
• a disabled child premium
• Child Tax Credit that includes a disability or severe disability element
• a child under five living with them

If you’re in receipt pension credit you may also be eligible for the Warm Home Discount, however you don’t need to apply as the Department for Work and Pensions will contact you directly towards the end of 2011. For 2011/12 this will be households in receipt of the guarantee element of pension credit.

How does it work?
The annual benefit of £120 (Inclusive of VAT) will be given to customers as a payment to their electricity account each year.  

Pre-payment customers will receive the discount through Post Office vouchers which will be sent to you

How do I apply?
You will be required to provide a declaration that you meet the eligibility criteria of the scheme, and to continue receiving the discount on an annual basis may be required to provide further declarations.

You may be required to provide further written documentary evidence of eligibility before receiving a rebate in any scheme year.

Please call 0808 172 6999 to apply