Tariff closed to new applications on 16 August 2011, instead customers can apply for the Warm Home Discount which offers eligible npower customers an annual benefit of £120 (Inclusive of VAT) on their electricity bill. This discount is now being offered to customers instead of the Spreading Warmth Tariff which has now been closed to new applications.

What is the Spreading Warmth tariff†?
The Spreading Warmth Tariff is a special tariff for those most in need and offers savings to our standard prices.

Who is eligible?
The eligibility criteria were if a household has a gross annual income of less than £13,500 AND someone in the household meets at least one of the eligibility criteria below:

• aged over 60
• disabled
• suffers from a chronic illness
• a child under 16

How does the tariff work†?
Customers paying via credit meters pay a reduced unit rate compared to npower’s standard prices.

If you pay for your energy via a prepayment meter we will send a quarterly discount which is based on notional^ consumption.

†npower's Spreading Warmth Tariff is subject to availability and applied at the sole discretion of npower. The tariff benefits may be altered which may have the effect of reducing or otherwise affecting the amount and manner of payment. It is for domestic customers of npower satisfying the eligibility criteria set out above. This may not be available with some other tariffs. Confirmation of eligibility will be required. Prepayment customers can apply. Terms and conditions apply.

^ Based on annual notional consumption of 3,300 kWh for electricity, 20,500 kWh for gas, paying by receipt of bill or prepayment and savings include VAT.

* Calls may be recorded and monitored for training and security purposes. Lines are open from 8am to 6pm Monday to Saturday. The price of calls may vary with other operators and calls from mobiles may be considerably higher.

Your annual discount: If you pay by Direct Debit continuously for 12 months (either by making monthly payments or by settling your quarterly bill in full by variable Direct Debit) we’ll give you a discount off your bill (£100 if you buy both electricity and gas, £50 if you buy just gas or £40 if you buy just electricity). Alternatively, if you pay for both fuels for 12 months by cash or cheque, either when you receive your quarterly bill or by regular monthly or fortnightly payments, we’ll give you a £10 Dual Fuel discount. Your discount will be credited to your account on or before the last day of the 12th month after becoming eligible and then on or before the same last day of each year you continue to pay this way. Dual fuel customers must pay for both fuels in one combined payment and accept a combined dual fuel bill or statement to receive a Dual Fuel discount. Certain tariffs are excluded. If you don’t pay by Direct Debit and you receive any discount that is equivalent to our Direct Debit discount, this equivalent discount will be replaced by the Direct Debit discount if you switch to Direct Debit payment. Subject to change.