Community Tick

The Spreading Warmth Programme was recently awarded a 'Big Tick' from the Business In The Community Awards for market innovation. Our Spreading Warmth Programme was recognised for being a service which includes innovative elements and strong social benefit.

Business In The Community Awards 2008 logo.
 

CommunityMark Award

npower has recently been awarded the prestigious CommunityMark award from the Business In The Community.

More information about the CommunityMark Award.
 

European Utility Award

The Spreading Warmth Programme has recently won a European Utility Award in the category of Customer Excellence. The awards celebrate excellence within the industry and encourage great ideas that will help take the industry to new levels.

More information about the European Utility Award.
 

Call us for free to see if we can help, telephone 0808 172 6999*, textphone 0845 603 0652*.

npower's Spreading Warmth tariff

What is the Spreading Warmth tariff?
It is a tariff from npower that delivers a total dual fuel annual discount of up to £250 Exc. VAT (up to £125 per fuel)†.

Who is eligible?
If you have a gross annual household income of less than £13,500 and where someone in the household meets at least one of the eligibility criteria below:

  • aged over 60
  • disabled
  • suffers from a chronic illness
  • a child under 16
 

When will the discount be paid?
If you sign up to the tariff on or after the 1st of January 2009 you will receive your first benefit from the tariff from the 1st April 2009 onwards.†

Customers signing up to the tariff before the 1st of January 2009 will receive a one off discount of £125 per fuel on the first bill after 1st January 2009. The next benefit from the tariff will also be from the 1st April 2009 onwards.†

If you pay for your energy via a prepayment meter we may choose to send the benefit of the tariff to you rather than credit it to your account.

How do I sign up?
If you are eligible or think you may be eligible please call us on 0800 975 1373*.

†npower’s Spreading Warmth Tariff is subject to availability and applied at the sole discretion of npower. The tariff benefits may be altered which may have the effect of reducing or otherwise affecting the amount and manner of payment. It is for domestic customers of npower satisfying the eligibility criteria set out above. May not be available with some other tariffs. Confirmation of eligibility will be required. Prepayment customers can apply. Terms and conditions apply.

*Lines are open from 8am - 6pm Monday to Saturday. Calls may be monitored or recorded for training and security purposes. Calls to 0808 and 0800 numbers are free from landlines but not from mobiles. Calls to 0845 number from BT landlines will be charged up to 5p per minute. The price of calls may vary with other operators. Please check with your operator for exact charges.