What is the Spreading Warmth tariff†?
It is a special tariff from npower for those most in need and offers annual savings to our standard prices on average of over 20%^ for the average dual fuel cash / cheque and prepayment customer.

Who is eligible?
You may be eligible if your household has a gross annual income of less than £13,500 AND someone in the household meets at least one of the eligibility criteria below:

• aged over 60
• disabled
• suffers from a chronic illness
• a child under 16

If you are eligible then contact us free on 0808 172 6999*. Access to Tariff is subject to availability.

How does the tariff work†?
Customers paying via credit meters will pay a reduced unit rate compared to npower’s standard prices, which will ensure you receive the benefit of the tariff on each unit of energy you use.

If you pay for your energy via a prepayment meter we will send a quarterly discount which is based on notional^ consumption.

If you pay by any other payment method other than Monthly Direct Debit, you will receive a top up discount in October each year to ensure you receive the same price, regardless of how you pay for your energy.

Monthly Direct Debit customers will continue to receive existing discounts on their existing anniversary date, and will not receive any additional top up discount.

†npower's Spreading Warmth Tariff is subject to availability and applied at the sole discretion of npower. The tariff benefits may be altered which may have the effect of reducing or otherwise affecting the amount and manner of payment. It is for domestic customers of npower satisfying the eligibility criteria set out above. This may not be available with some other tariffs. Confirmation of eligibility will be required. Prepayment customers can apply. Terms and conditions apply.

^ Based on annual notional consumption of 3,300 kWh for electricity, 20,500 kWh for gas, paying by receipt of bill or prepayment and savings include VAT.

* Calls may be recorded and monitored for training and security purposes. Lines are open from 8am to 6pm Monday to Saturday. The price of calls may vary with other operators and calls from mobiles may be considerably higher.