About us

Responsible Business

• Responsible Business Practice
• Sustainability Strategy
• CR Governance
• CR Management Structure
• Senior Management Commitment
• CR Management at Group Level
• Values and Behaviours
• CR Management
• Stakeholder Engagement
• Customer Stakeholder Council
• Risk Management
• Material Content Matrix
• 2011 Performance
• 2012 Targets
• Supply Chain

Our Customers

• Clarity of Customer Communications
• Billing
• Energy Sales
• Customer Service
• Meeting Our Customers' Needs
• Tariffs
• Energy Services
• Our Performance
• Vulnerable Customers
• Debt
• Energy Prices

Low Carbon and the Future of Energy

• The Energy Market
• The Transformation of our Generation Portfolio
• Research and Development
• Energy Management
• Domestic energy efficiency
• Microgeneration
• Looking Forward
• Energy Management for Business
• Our Assets - Managing their Impact on the Environment
• Environmental Controls: Directives and Regulations
• Our Compliance Performance in 2011
• Our Emissions Performance in 2011
• Managing Water, Waste and Energy Efficiency
• Our Assets' Resource Use
• Our Offices' Resource Use
• Carbon Trust Standard
• Protecting Biodiversity, Inspiring Learning
• Adapting to Climate Change

Community Investment

• Employee Engagement
• Volunteering
• Diversity and Inclusion
• Dialogue with Employees
• Human Resources Policy
• Organisational Change
• Pensions
• Opportunities at RWE npower
• Career Development
• Health, Safety and Wellbeing
• Managing Health and Safety
• Health and Safety Performance
• Occupational Health and Wellbeing
• Community
• Community and Education
• Football League Sponsorship
• Health
• Environment
• Charitable Giving
• Macmillan Cancer Support
• Supporting our Employees in the Community

Supporting Resources