Our business customer survey

Every year, we survey 200 senior managers and energy buyers from small and medium enterprises and larger industrial and commercial companies for their attitudes to energy use, costs and CO₂ emissions.

The fifth npower business energy index, published in February 2008, revealed:

88% support the government’s commitment to cutting CO₂ emissions
50% would like more guidance on improving energy efficiency
75% of major energy users believe the combined pressures of the Climate Change Levy, EU Emissions Trading Scheme and the new Carbon Reduction Commitment (CRC) will put too much pressure on businesses.

The research gives us an invaluable insight into current opinions. It’s also a way for us, as a business, to contribute to the ongoing debate in our industry.