Our new Community Warmth programme

In 2008, we rolled out a new Community Warmth programme to provide home insulation and other energy-efficiency measures to vulnerable or fuel-poor households in targeted areas of the UK. Following a successful pilot in Leeds, two more programmes were launched in Lincolnshire and Bradford.

How Community Warmth works

Community Warmth works in partnership with local authorities. It takes a house-by-house, street-by-street approach to delivering energy-saving measures to residential households. The idea of this approach is to visit every property within a specific council area, and by doing so, offering a solution to each property’s specific needs.

It involves a specially trained team of surveyors going door-to-door throughout an identified area. They assess a household’s energy-saving requirements, verify eligibility for grants, complete all technical surveying and arrange an appointment for the work to be carried out – all in one visit. This ‘one-stop’ approach removes the need for several visits to potentially vulnerable households.

The surveyors also refer people to other partner services such as benefit entitlement and fire safety checks.