Welcome to Customer Services
Helping you get the most from npower
Provide a reading
Submit your meter readig online for electricity or gas online
Submit a reading
Understanding the numbers
Checking your bill is easy with our helpful guide
Your bill explained
We operate a four step process for resolving issues
Contact us about your gas supply on: 0870 161 1030*
Contact us about your electricity supply on: 0845 070 9494*
Send us an email
We aim to provide you with a great service at all times.
Whether you want help with meter reading, billing, or any other query regarding gas and electricity, our experienced team is on hand to help you get the most from your energy supply and management.
*Our call charges