Help and advice

Need help with debt? Contact these following not-for-profit organisations for free, confidential and impartial advice.

Citizens Advice

For advice and information on debt and other topics, visit your local Citizens Advice Bureau (address in the phone book) or go to www.adviceguide.org.uk

National Debtline

For debt advice and information (in England, Wales and Scotland), call 0808 808 4000 or visit www.nationaldebtline.co.uk

Money Advice Scotland

If you live in Scotland, call 0141 572 0237 or visit www.moneyadvicescotland.org.uk for info on debt advice in your area

StepChange Debt Charity

For debt advice throughout the UK, call 0800 138 1111 or visit www.stepchange.org

Money Advice Service

For free, unbiased and easy-to-access money tools, information and advice, visit www.moneyadviceservice.org.uk or call 0300 500 5000

AdviceUK

Member centres offer debt guidance, including specialist advice for minority communities and people with disabilities. Call 0300 777 0107

Other useful organisations Civil Legal Advice

You may get legal aid if your home is at risk. Visit www.gov.uk/legal-aid or call 0845 345 4 345

Ombudsman Services

If you have a complaint with your energy provider that you can’t resolve, the Energy Ombudsman Service may be able to help – call 0330 440 1624 or visit www.ombudsman-services.org

Or you can contact the Financial Ombudsman Service – call 0800 023 4567 or 0300 123 9123, or visit www.financial-ombudsman.org.uk

Energy Savings Advice Service

For general information about the Green Deal, but not debt advice – call 0300 123 1234 (in England & Wales) or 0800 512 012 (in Scotland) or visit www.gov.uk/greendeal.