Reading your meter

Reading your meter is simple and easy to do. Simply choose your fuel and meter type from the list below and follow the guide.

1. Gas Digital Metric Meter

How to read a Gas Digital Metric Meter open/close

This is a Gas Metric meter – it just has five numbers. To take a reading, write the numbers down as you read them, from left to right.

Include the zeros at the start, but we don't need the red numbers – or any numbers that come after the decimal point, actually.

Here, this one says: 17649.

2. Gas Imperial Meter

How to read a Gas Imperial Meter open/close

This is a Gas Imperial Meter – it has just four numbers and looks a bit like this. Write the numbers down as you read them, from left to right.

Include the zeros at the start, but we don't need the red numbers. You can also ignore the dial on the far right of the meter.

Here, this one says: 8187.

1. Electricity Digital Meter: Single Rate

How to read an Electricity Digital Meter: Single Rate open/close

First, let's check that your meter does not say 'Multirate' anywhere within the large grey writing along the top. If it does, you should look at the Digital Meter: Two Rate instead.

For a single rate meter simply write down the five numbers as you read them from left to right, including any zeros at the start.

Here, this one says: 21138.

2. Electricity Digital Meter: Two Rate

How to read an Electricity Digital Meter: Two Rate open/close

First, check that your meter says 'Multirate Single Phase Watt Hour Meter' along the top. If it does not say 'Multirate', you should choose the Digital Meter: Single Rate video instead.

On this type of meter you must take two readings: reading '1' and reading '2'. The display on your meter will alternate between these two readings regularly, and you will see the figure '1' or '2' shown clearly to the left hand side of your meter's display.

You can ignore the numbers that appear when the letter 't' is showing on the left of your meter screen. We don't need these.

Simply write down the numbers as you read them from left to right. Include any zeros at the start, and make sure you take your reading between 7am and midnight.

Enter the reading for whichever figure is flashing, either '1' or '2', into the box on your meter reading submission form that says 'Electricity (Day/Normal)'. Then enter the other figure in to the box that says 'Electricity (Night/Low)'.

Here, reading '1' is 19937 and reading '2' is 11362.

3. Electricity Mechanical Digital Meter

How to read an Electricity Mechanical Digital Meter open/close

Single Rate Meter

Simply write down the numbers as you read them from left to right.

Include the zeros at the start, but we don't need the red numbers – or any numbers that come after the decimal point.

Here, this one says: 63287.

Two Rate Meter

The two dials will either be labelled normal and low, or day and night.

You read both numbers in exactly the same way as you do for the single rate meter, just make sure you take your readings between 7am and midnight.

Enter the low or night reading in the first box that says 'Electricity (Night/Low)' and the normal or day reading in the second box that says 'Electricity (Day/Normal)'.

Here, the low or night reading is 47428.

And the normal or day reading is 06019.

4. Electricity Mechanical Dial Meter

How to read an Electricity Mechanical Dial Meter open/close

This looks hard to read, but we can make it much easier. For a start, you can ignore the red dials. What's tricky, is how the black dials work:

  • You need to read them from left to right and include any zeros.
  • But when the pointer is sitting between two figures, like this, give us the lowest number. So if it's sitting between 0 and 1, write down 0.

Using a pen and paper, write the numbers down from left to right, and underline any numbers where the pointer lies right on top of that number.

Where any of the underlined numbers is followed by a 9 you simply take away one from the underlined number, and that gives you the correct reading.

Here, this one says: 01019.

Can't find your meter type?

If you have a meter that's different from the ones shown above then please give us a call so that we can help you.