Get an online account
Make life easier with our simple, easy to use, secure online account
With an npower online account you’ll have access to services that help you stay in control of your energy. That’s everything from setting up your Direct Debit payments and submitting your meter readings, to forecasting your future energy use and online bills.
Check out old bills, view your new bills
Access online bills from npower whenever you want, wherever you are. Sign up for an npower online account and we'll also send you an email when your new bill is ready. You can also sign up for free text alerts. You'll be able to access your old bills online for up to 2 years.
Keep on top of your energy usage with Energy Tracker
See how much energy you’ve used and predict what you’ll use in the future. That way, there’ll be no nasty surprises when your bill is due.
Want to send us a meter reading?
Send your meter reading through your online account - it only takes a minute or two. By sending us your up-to-date meter readings, you’ll get more accurate bills.
Need a meter read reminder?
Give yourself one thing less to worry about – we can send you an email reminder or a text message to let you know it’s time to read your meter. Just another way to help you keep your bills more accurate.
Stay in control of your energy
Set up and manage your Direct Debits online, pay your bills and make extra payments – all through your online account. It’s secure, and it’s really easy. Sign up, update your contact details and stay in complete control.
And there’s more…
Access your account at home or on the move
We’ve listened to your feedback and made sure your online account is easy to use, whether you’re using tablet, mobile, desktop or laptop. It’s simple to stay in control of your energy and access your bills, wherever you are.
One set of login details. Phew.
We know what it’s like, adding more and more passwords to your life. There’s none of that to worry about with npower. We’ve made it easy to log in to your online account or mobile app using just one set of login details. That’ll make life easier.
Need help with something?
OK then, let’s find the answers to your questions. We’ve updated our Help & Support pages, so they’re much easier to read and use. You’ll also find answers to questions about your npower bill and account in our FAQs section.
Meter read reminders
Our meter read reminder service puts you in control of your account and helps you to make sure that your bill is accurate every time.
Get in touch or give us feedback