Update your account details

It's important to keep your account details up to date. It's quick and easy to do this online – find out everything you need to know here.

If you've registered for an online account, you can change your details online by logging in to your account and clicking on the 'Change' button in your account preferences.

Log in to your online account

You can also change your payment day or your payment amount and set up a Direct Debit online. You can do this by logging into your online account, clicking on the 'Manage Account' tab and choosing one of the 'Payment detail options'

Don't have an online account?

Why not manage your account online and get these benefits:

• View your bills and make payments
  For a more convenient way to manage your account
• Send us your meter readings
  For customers who don't like estimated bills
• Get FREE text or email alerts
  For when it's time to read your meter

You can register for an online account quickly and easily – it only takes a couple of minutes. All you'll need is your account number and an email address. Your account number can be found on your bill, or in emails and letters we've sent you.

Moving home

If you're moving home or want us to supply energy in your new home, visit our moving home page to find out everything you need to know and get in touch.