Fixed tariff

Fixed Energy Online April 2016

Fix your energy rates until April 2016 and manage your account online with ease.

Fixed rates. Short-term commitment.

Know where you stand

Fix your gas and electricity giving you peace of mind without a long-term commitment.

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Direct Debit discount

You’ll have to pay by Direct Debit, but you’ll receive a discount.

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Fed up with paper bills?

You’ll manage this account online so you can avoid the pile-up of unwanted paper.

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Download all the terms and conditions relating to this tariff below.

There are some important things you should know about this tariff. We’ve put a brief summary below for you, but please ensure you download and read all the terms and conditions:

Download the Fixed Energy Online April 2016 terms & conditions (PDF, 29KB)

Download Standard terms and conditions (PDF, 665KB)

To see an estimate of how much you’d be paying with Fixed Energy Online April 2016, get a quote.

Fixed Energy Online April 2016: is a fixed-price tariff that’s available to new or existing customers with standard credit or Economy 7 meters paying by monthly or quarterly Direct Debit. Unfortunately it’s not available to customers with non-standard or pre-payment meters or Receipt of Bill customers. You’ll also need to manage your account by email and online with paperless billing.

Prices will be fixed until 30/04/16 (providing no charge or cost is imposed by or as a consequence of any action, order, decision or imposition by any governmental, statutory or licensing authority, and, when added to our charges, this causes our prices to exceed the fixed price) but may change for you if your payment method or meter type changes or you don’t continue to meet the eligibility criteria of the tariff. If there is a change in the rate of VAT chargeable in respect of the energy we supply, this will cause our charges to change and may increase the charges you pay to us.

£963 average annual cost: based on a standard single rate meter customer with a typical annual average electricity consumption of 3,200kWh and gas consumption of 13,500kWh paying by Direct Debit. Costs are averaged across mainland UK. Includes the annual value of Direct Debit discounts and VAT at the reduced rate of 5%. Actual annual cost will vary according to the number of fuels taken, the applicability of discounts and by region, consumption and meter type and charges could be higher than our Standard charges. Correct as at 01/12/14.

After 30th April 2016, you’ll automatically move to our cheapest Standard variable tariff applicable to you.

Changing your tariff or supplier: There’s no exit fee if you decide to switch tariff or supplier.

A standing charge applies to this tariff. A customer pays a standing charge separately to their energy usage. It's for the cost of delivering and supplying energy to their home, rather than energy usage. A standing charge may vary depending on what tariff a customer is on and whether the supply relates to electricity or gas.

Meter read reminders: We’ll use the reading(s) you supply to produce your next bill whenever possible. There may be some circumstances when it isn’t possible to use your meter reading and in this case we’ll estimate your consumption. Our agents will still require access to your meter to take readings and for safety checks. The meter reads you supply will be in addition to our own meter reads and will be used to provide the most up-to-date view on your statement.

Offer subject to availability and may be withdrawn, suspended or amended at any time.