Fixed tariff

Online Price Fix October 2015

With Online Price Fix October 2015, your electricity and gas prices will be fixed at the rates you sign up to, so you’ll not see any price rises before 31st October 2015.

Fixed price energy. Online convenience.

  • Price freeze until October 2015
  • No early exit fee
  • Easy online account management
  • Discount with electricity & gas paid by Direct Debit
  • Annual charges at least 8.5% lower than our Standard tariff (as at 4th August 2014) for the average dual fuel Direct Debit customer until 31st October 2015
  • Fixed energy prices until 31st October 2015
  • No early exit fee
  • Available when paying by Direct Debit and managing your account online
  • If you pay for both electricity and gas by Direct Debit you will receive a continuous discount through a reduction in your daily standing charge, worth £90 over each year.

Online Price Fix October 2015 is available to new or existing customers with standard credit or economy 7 meters paying by Direct Debit. Unfortunately it’s not available to customers with non-standard or pre-payment meters.

When you pay by Direct Debit, you’ll benefit from a daily discount in your standing charge on a continuous basis and this will, over each year, amount to a £90 discount if you choose both gas and electricity with npower and pay for both this way (so there is no additional discount after twelve months - because it is already taken into account in the price you have been paying each day).

You’ll need to register for an online account so you can view your bills, make payments, submit meter readings, track your energy usage and update your personal details. You can also access your account on the move on your smart phone with the free npower app. You can download it from the App Store and Google Play now.

There's no early exit fee if you change your tariff or supplier.


A standing charge applies to this tariff.

Our annual charges for the average dual fuel Direct Debit customer are at least 8.5% lower when compared with our Standard tariff (as at 4th August 2014), until 31st October 2015. Annual charges for individual customers will vary and may be higher than our Standard charges.

After 31st October 2015, you’ll automatically move to our cheapest Standard variable tariff applicable to you.


Download the Online Price Fix October 2015 terms & conditions (PDF, 29KB)

Download Standard terms and conditions (PDF, 665KB)

Online Price Fix October 2015: Requires a residential contract with npower for electricity and/or gas on our Online Price Fix October 2015 tariff entered into on or after 04/08/14, paying by monthly Direct Debit, quarterly variable Direct Debit and managing your account online with paperless billing. Prices will be fixed until 31/10/15 (providing no charge or cost is imposed by or as a consequence of any action, order, decision or imposition by any governmental, statutory or licensing authority, and, when added to our charges, this causes our prices to exceed the fixed price) but may change for you if your payment method or meter type changes or you don’t continue to meet the eligibility criteria of the tariff. If there is a change in the rate of VAT chargeable in respect of the energy we supply, this will cause our charges to change and may increase the charges you pay to us. Offer subject to availability and may be withdrawn, suspended or amended at any time – full terms and conditions available at npower.com.

8.5% lower: Compares npower’s Online Price Fix October 2015 with npower's Standard electricity and gas charges (as at 04/08/14). Based on a Direct Debit customer with typical annual average electricity consumption of 3,200 kWh (4,600 kWh for customers with an economy 7 meter) and gas consumption of 13,500kWh. Includes the annual value of Direct Debit discounts and VAT at the reduced rate of 5%. Actual comparison to our Standard charges will vary according to the number of fuels taken, the applicability of discounts and by region, consumption and meter type and charges could be higher than our Standard charges. Correct as at 04/08/14.

Your Direct Debit Discount: When you pay by Direct Debit, your daily standing charge will be discounted so that over a year you’ll receive a discount of £40 on your electricity charges and £50 on your gas charges for paying by Direct Debit. If you stop paying by Direct Debit, you’ll move on to the non-discounted version of our Standard tariff. If this happens, we’ll let you know. There is no additional discount after 12 months as it is already taken into account in the price you pay each day. Subject to change.

Meter read reminders: We’ll use the reading(s) you supply to produce your next bill whenever possible. There may be some circumstances when it isn’t possible to use your meter reading and in this case we’ll estimate your consumption. Our agents will still require access to your meter to take readings and for safety checks. The meter reads you supply will be in addition to our own meter reads and will be used to provide the most up-to-date view on your statement.