- Fixed energy prices until 31st August 2015
- No early exit fee
- Annual charges at least 6.7% lower than our Standard tariff (as at 24th June 2014) for the average dual fuel Direct Debit customer until 31st August 2015
- Available when paying by Direct Debit or receipt of bill
- If you pay for both electricity and gas by Direct Debit you will receive a continuous discount through a reduction in your daily standing charge, worth £90 over each year.
Price Fix August 2015 is available to new or existing customers with standard credit or economy 7 meters paying by Direct Debit or on receipt of bill. Unfortunately however, it's not available to customers with non-standard or pre-payment meters.
If you pay by Direct Debit, you'll benefit from a daily discount in your standing charge on a continuous basis and this will, over each year, amount to a £90 discount if you choose both gas and electricity with npower and pay for both this way (so there is no additional discount after twelve months - because it is already taken into account in the price you have been paying each day).
You can opt to receive paperless bills and register for an online account which enables you to view your bills, make payments, submit meter readings, track your energy usage and update your personal details. You can also access your account on the move on your smart phone with the free npower app. You can download it from the App Store and Google Play now.
There's no early exit fee if you change your tariff or supplier.
Tariff Information Labels
The TIL gives you all the information you need about a tariff in a standard format, to let you easily compare products. Each TIL is specific to the location of your property, fuel type (Gas or Electricity) and payment method.
The TIL contains infromation about the tariff, such as, costs for unit rates, standing charge costs, Tariff Comparison Rate (TCR), and discounts.
A standing charge applies to this tariff.
Our annual charges for the average dual fuel Direct Debit customer are at least 6.7% lower when compared with our Standard tariff (as at 24th June 2014), until 31st August 2015. Annual charges for individual customers will vary and may be higher than our Standard charges.
After 31st August 2015, you'll automatically move to our cheapest Standard variable tariff applicable to you.
If you pay by Direct Debit you'll pay the same unit rate for energy used as receipt of bill customers, but will benefit from a reduced standing charge. Direct Debit customers choosing not to pay in that way, or who are no longer able to pay in that way, will no longer be eligible for the discounted standing charge but will be given notice that their standing charge will increase.
Tariff Comparison Rates
The Tariff Comparison Rate (TCR) is a rate for you to compare a tariff against another. It's a cost per kWh that a typical consumer would pay on that tariff. To work out the rate, we assume an average of kWh and then include the unit rates and standing charges. However, it's a guideline to help customers compare tariffs, it's not an actual price. The amount you pay will depend on your actual usage. Your current tariff's TCR is always printed on your bill or annual summary.
TCRs will vary by location, fuel type (e.g. gas) and payment method.
Download the Price Fix August 2015 terms & conditions (PDF, 176KB)
Download Standard terms and conditions (PDF, 665KB)
Price Fix August 2015: Requires a residential contract with npower for electricity and/or gas on our Price Fix August 2015 tariff entered into on or after 24/06/14, paying by Monthly Direct Debit, Quarterly Variable Direct Debit or on Receipt of Bill. Prices will be fixed until 31/08/15 but may change for you if your payment method or meter type changes or you don't continue to meet the eligibility criteria of the tariff. If there is a change in the rate of VAT chargeable in respect of the energy we supply, this will cause our charges to change and may increase the charges you pay to us. Offer subject to availability and may be withdrawn, suspended or amended at any time – full terms and conditions.
6.7% lower: Compares npower's Price Fix August 2015 with npower's Standard electricity and gas charges (as at 24th June 2014). Based on a Direct Debit customer with typical annual average electricity consumption of 3,200 kWh (4,600 kWh for customers with an economy 7 meter) and gas consumption of 13,500kWh. Includes the annual value of Direct Debit discounts and VAT at the reduced rate of 5%. Actual comparison to our Standard charges will vary according to the number of fuels taken, payment type, the applicability of discounts and by region, consumption and meter type and charges could be higher than our Standard charges. Correct as at 24/06/14.
Your Direct Debit Discount: If you pay by Direct Debit, your daily standing charge will be discounted so that over a year you'll receive a discount of £40 on your electricity charges and £50 on your gas charges for paying by Direct Debit. If you stop paying by Direct Debit, you'll move on to the non-discounted version of your tariff. If this happens, we'll let you know. There is no additional discount after 12 months as it is already taken into account in the price you pay each day. Subject to change.
Meter read reminders: We'll use the reading(s) you supply to produce your next bill whenever possible. There may be some circumstances when it isn't possible to use your meter reading and in this case we'll estimate your consumption. Our agents will still require access to your meter to take readings and for safety checks. The meter reads you supply will be in addition to our own meter reads and will be used to provide the most up-to-date view on your statement.