Download all the terms and conditions relating to this tariff below
There are some important things you should know about this tariff. We’ve put a brief summary below for you, but please ensure you download and read all the terms and conditions:
To see an estimate of how much you’d be paying with Intelligent Fix – April 2017, get a quote.
Intelligent Fix - April 2017: Intelligent Fix – April 2017 is a fixed price tariff for customers taking both gas and electricity. Prices will be fixed until 30/04/17 (providing no charge or cost is imposed by or as a consequence of any action, order, decision or imposition by any governmental, statutory or licensing authority, and, when added to our charges, this causes our prices to exceed the fixed price) but may change for you if your payment method or meter type changes or you don’t continue to meet the eligibility criteria of the tariff. If there is a change in the rate of VAT chargeable in respect of the energy we supply, this will cause our charges to change and may increase the charges you pay to us.
For greater certainty in the future - you’ll pay just £1 per month above the charges for Direct Debit customers taking both gas and electricity on our Standard tariff (as at 15 May 2014). Includes VAT at the reduced rate of 5%.
With this tariff, you can pay either by monthly Direct Debit or quarterly variable Direct Debit. You’ll also manage your account online with paperless billing. The tariff isn’t available to receipt of bill customers, prepayment customers or customers with non-standard metering.
After 30 April 2017, you’ll automatically move to our cheapest Standard variable tariff applicable to you.
Comes with a Nest Thermostat for £99 including standard installation (worth £279): With this tariff, there is also a one-off fee of £99 to purchase the Nest Thermostat, which includes standard installation (worth £279). Payment for this will be taken over the telephone and will be separate to your energy account. If we can’t install the Nest Thermostat you’ll be transferred to our Standard tariff. We will refund any excess charges you have already paid in comparison with our standard variable prices for your region and you will not incur an early exit fee.
To have the Nest Learning Thermostat professionally installed, you’ll need to be a homeowner with a fully working and compatible central heating system and boiler. The installer will require clear access to your boiler, a Wi-Fi code and a working Wi-Fi connection. It is compatible with most, but not all, central heating systems.
Changing your tariff or supplier: If you decide you want to switch tariff or supplier on or before 12 March 2017, an exit fee of £50 per fuel may apply.
A standing charge applies to this tariff.
Your Direct Debit discount: As you’ll pay by Direct Debit, your daily standing charge will be discounted so that over a year you’ll receive a discount of £40 on your electricity charges and £50 on your gas charges for paying by Direct Debit. If you stop paying by Direct Debit, you’ll move on to our Standard receipt of bill tariff. If this happens, we’ll let you know. There is no additional discount after 12 months as it is already taken into account in the price you pay each day. Subject to change.
Meter read reminders: We’ll use the reading(s) you supply to produce your next bill whenever possible. There may be some circumstances when it isn’t possible to use your meter reading and in this case we’ll estimate your consumption. Our agents will still require access to your meter to take readings and for safety checks. The meter reads you supply will be in addition to our own meter reads and will be used to provide the most up-to-date view on your statement.
Offer subject to availability and may be withdrawn, suspended or amended at any time.
Worth £279: £179 is the retail price chargeable by npower for the Nest Learning Thermostat and the standard npower installation charge is £100, if purchased as a standalone product without your gas/electricity supply.