Energy Online August 2014 is available now to new and existing customers paying by monthly Direct Debit for gas and/or electricity.
For the average dual fuel Direct Debit customer, our charges are at least 2% lower on an annual basis when compared with our standard (off-line) variable tariff until 31st August 2014. Annual charges for other customers including those taking only one fuel will vary and may be higher than our standard charges. Prices aren’t fixed or capped, so may vary during the offer period.
The product has a standing charge.
Should you change supplier or tariff before 31st August 2014, an early exit fee of £30 per fuel may apply. After that date, you’ll revert to our standard variable online tariff with standing charge.
Specific additional terms and conditions apply to Energy Online August 2014 along with npower's standard terms of supply. Both are available by clicking the link below.
Energy Online August 2014: Requires a residential contract with npower for electricity and/or gas on our Energy Online August 2014 tariff entered into on or after 07/01/13, paying by monthly direct debit and managing your account online with paperless billing. Offer subject to availability and may be withdrawn at any time.
Discount to standard: Energy Online August 2014 charges are guaranteed to be at least 2% lower for the average dual fuel direct debit customer, on an annual basis, than our standard (offline) variable direct debit charges until 31/08/14. Based on a customer with a typical annual average electricity consumption of 3,300kWh and gas consumption of 16,500kWh. Includes the annual dual fuel direct debit discount and VAT at the reduced rate of 5%. Actual discount/premium to our standard tariff will vary according to fuels taken, applicability of discounts, and by region and consumption. npower’s Direct Debit discounts are applied to accounts on or before the final day of the 12 month period starting when you became eligible providing you pay continuously in this way. Correct as at 07/01/13.
Your annual discount: If you pay by monthly Direct Debit continuously for 12 months we’ll give you a discount off your bill (£100 if you buy both electricity and gas, £50 if you buy just gas or £40 if you buy just electricity). Your discount will be credited to your account on or before the last day of the 12th month after becoming eligible and then on or before the same last day of each year you continue to pay this way. Dual fuel customers must pay for both fuels in one combined payment and accept a combined dual fuel statement to receive a Dual Fuel discount. Certain tariffs are excluded. Subject to change. If you don’t pay by Direct Debit and you receive any discount that is equivalent to our Direct Debit discount, this equivalent discount will be replaced by the Direct Debit discount if you switch to Direct Debit payment'.
Meter read reminders: We’ll use the reading(s) you supply to produce your next bill whenever possible. There may be some circumstances when it isn’t possible you use your meter reading and in this case we’ll estimate your consumption. Our agents will still require access to your meter to take readings and for safety checks. The meter reads you supply will be in addition to our own meter reads and will be used to provide the most up-to-date view on your statement.