New Residential Connections
For a hassle-free home meter installation
Need a meter for your home?
Let npower handle the installation of your gas and electricity meters, and know you’re in safe hands.
Contact our residential connections team on 0800 197 8216 (free from most landlines) or 0330 100 8816 (included in any ‘inclusive minutes’ from mobiles)* to discuss your requirements and arrange your connection over the phone.
Please have your mpan (electricity) or mprn (gas) number ready when you call. This will be provided by your by your electricity Distribution Network Operator or your Incoming Gas Pipe Installer.
For more information
Call the Residential Connections team On
0800 197 8216*
0330 100 8816*
Want to know how long your installation will take or what to do next? Find out how to plan your installation with our helpful process charts: