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Electricity & Gas
- Joining npower
- View our products
- Switch to npower
- Compare our energy prices
- New connections
- How to switch
- Electricity and gas prices
- Popular products
- Standard
- Energy Online August 2014
- Online Price Fix February 2015
- Price Fix December 2015
- Price Fix September 2016
- Useful information
- npower discounts
- Your meter explained
- Prepayment information
- Our prices explained
- Spreading Warmth
- Terms and conditions
- Up to £100 annual discount
  
  If you pay by monthly direct debit for 12 months for your electricity and gas.
  - Direct Debit discounts
Boilers & Heating
- Service and repairs
- Boiler and heating care
- Gas boiler servicing
- Central heating repair
- Other home care
- Other options
- Carbon monoxide alarm
- Wireless room thermostat
- Thermostatic radiator valve
- Care for your boiler from just £9.95 a month
  
  Look after your boiler and your boiler will look after you - which is why boiler and central heating care is worth every penny.
  - Find out more about Boiler & Central Heating care
Save Energy
- Green for home
- Home energy saving improvements
- Green Deal
- npower Juice
- Solar PV panels
- Solar thermal panels
- Energy saving advice
- Home Energy Survey
- Green for business
- npower SmartStart
- Renewable energy
- Business energy index
- Other options
- Energy saving advice
- Feed in Tariff Scheme
- Green energy at no extra cost
  
  A certified green energy tariff that comes from 100% renewables sources
  - Find out about npower Juice
Help & Support
- Your account
- Send meter readings
- View or pay my bills
- Change my details
- Manage your account online
- Customer help
- Bills and payments
- Meter readings
- Prepayment meters
- Electricity and gas tariffs
- Boilers and heating
- Moving home
- Customer support
- Contact us
- Emergency information
- Complaints
- Meeting your needs
- Energy efficiency
- Moving home? Let us know
  
  Give our dedicated team a call now so we can help you to get moving.
  - Help with moving home
Business Customers

Our addresses

Where to send your letter

You can write to us at:

npower
PO Box 109
Peterlee
SR8 9DD

Other useful addresses:

Head office

npower centre
Oak House
Bridgwater Road
Warndon
Worcester
WR4 9FP

Energy efficiency support

npower
PO Box 115
Peterlee
SR8 9DL

Boiler and heating support

npower hometeam
Customer relations
PO Box 7760
Burton on Trent
Staffordshire
DE14 9FX

Complaints

For electricity and gas complaints
npower
PO Box 97
Peterlee
SR8 9AP

For boilers and heating complaints
npower hometeam
Customer Relations
PO Box 7760
Burton on Trent
Staffordshire
DE14 9FX

Registered office

npower Limited
Windmill Hill Business Park
Whitehill Way
Swindon
SN5 6PB

Registered in England and Wales number 3653277

Prefer to call us?

Speak to an advisor at our UK call centre.

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npower is the retail arm of RWE npower, part of the RWE Group. Our wind and hydro power comes from npower Renewables.