Contact Us

"Words can’t express what the npower Health Through Warmth scheme has done for Millie and our whole family. Since the gas central heating system was installed, Millie’s health has improved, her chest infections have reduced dramatically – and she hasn’t contracted Pneumonia again. I’d like to thank everyone who worked together to help us." Lisa, Birmingham

The npower Health Through Warmth team help eligible people in need of support to get heating and insulation installed and to find the funding for the work. We’re based in Worcester. We work closely with scheme partners and also manage cases ourselves. If you know someone who needs help, please complete the referral form to find out if they maybe eligible.

Online referral

npower Health Through Warmth Team
(for general enquiries and referrals from areas not listed below)

Tel: 0800 022 220
Fax: 0845 120 7195

Postal address:
npower Health Through Warmth®
Oak House

Area Co-ordinators
If you live in one of the areas listed below, click on the link for more details.

East Riding of Yorkshire

Jane Mears
Tel: 01482 396 278
Fax: 01482 396 103

Foundations Independent Living Trust

(For Home Improvement Agencies in England ONLY)

Paul Woolley or Gayle Dawkes
Tel: 0845 864 5210


Lucy Birch
Tel: 0116 221 1175
Fax: 0116 221 1180


Robbie McAndrew
Tel: 0800 043 0151
Fax: 0151 637 3685

Newcastle, Gateshead, South Tyneside, North Tyneside and Northumberland

Michelle Rodgers
Tel: 0191 605 3289
Fax: 0191 257 0033