New gas and electricity connection services

1 Infrastructure services
2 Free standard meter installation
3 Contract services
4 Hassle free after-care
  • 1 Infrastructure services
  • 2 Free standard meter installation
  • 3 Contract services
  • 4 Hassle free after-care

Talk to us today for all the help you'll need

Please note: We no longer support new connections for domestic properties.

You can call us on:

0800 980 2422
This phone number is for business new connections only 

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Download our New Connections brochure (PDF, 80KB) 

Not got time now?

Call me back

You can even email us:

B2BConnections@npower.com

Gas and electric meter installations

We offer timely meter installations, which are free for standard meters.

Infrastructure services

We provide gas and electricity siteworks to connect your business to the grid.

0800 316 0603 

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Connect +

With Connect +, we go further than a standard New Connections service, and manage the process from planning to power on, and everything in between, to help make getting connected to the grid and getting energy to site even easier.

Find out more about Connect +

Or email us at: connectplus@npower.com

Metering and connections open/close

We’re one of the few suppliers who install standard electricity and gas meters at premises for free. We’ll ensure they are set up correctly and on time, as well as arrange for gas service installations and non-standard gas meters depending on your load requirements.

Energy supply contract open/close

We can supply gas and electricity through a choice of contracts to meet your needs. Fixed or flexible, these can include a range of supporting features like matching your electricity supply with energy generated from renewable sources.

Energy solutions open/close

As well as your meter and supply, we can also offer other services – from online billing to a suite of energy management tools that help you track consumption and be more efficient.

Dedicated project manager open/close

An experienced contact will work with you and your client to keep you informed every step of the way, so each stage in the new connections process will be managed professionally and on time.