Connection Services

From single meter installation to Connect+, our full end-to-end connection services, our experts can help you as much or as little as you need

Connect+

Working with you from the design stage, negotiating with incumbent DNOs, getting your meters installed on time and providing you with supply contracts, your npower Business Solutions Connect+ Project Manager will help to ensure effective delivery of your utility connection.

We could save you time, save you effort and save you from paying over the odds for your new utility connections. Rather than wasting time negotiating with several different parties to meet tight deadlines, Connect+ gives you one dedicated point of contact who manages the complete process for you from end-to-end.

Connect+ includes

Dedicated project manager

We ensure that you have one expert point of contact to support you throughout, who will deal with all the third parties on your behalf.

Infrastructure services

We manage gas pipeline and electricity cabling installations on behalf of business customers.

Competitive meter installation costs

For business customers, we obtain a competitive quote for your meter install. We offer AMR as standard on electricity and can accommodate variations depending on your requirements.

Energy supply contracts

We offer a choice of supply contracts, including fixed or flexible and can include a range of supporting features.

Energy solutions

We offer additional services, such as a suite of measurement and tracking tools that will help ongoing energy management.

With Connect+, we can handle every aspect of your connection, or just the elements you don’t wish to oversee yourself. Watch our video to see the end to end service we offer.

Case Study
Case Study

Providing a solution - fast

An end-to-end service for house builder, from meters to power.

More case studies

Find out more about Connect+

0800 316 0603

Lines are open:

Monday to Friday from 8:30am to 5pm.

View call charge information

Not got time now?

Call me back

Prefer not to call?

You can email us:

connectplus@npower.com

Infrastructure services

We can support you whether you are a construction company with complex site work requirements, or have more straightforward demands, for instance a small amount of electricity cabling to connect you to National Grid, or need simple pipework laid to connect to the gas mains.

We can arrange quotes, make sure they are accurate and arrange for the installations.

Request a gas connection

Download and complete our 'gas infrastructure form' (PDF, 223KB) 

Request an electricity connection

Download and complete our 'electricity infrastructure form' (PDF, 120KB) 

Discuss your project

0800 316 0603

Lines are open:

Monday to Friday from 8:30am to 5pm.

View call charge information

Not got time now?

Call me back

Prefer not to call?

You can email us:

connectplus@npower.com

Meter Installations

We can obtain a competitive quote for the meter install for our business customers. We offer AMR as standard on electricity and can accommodate variations depending on your requirements.

We will discuss and arrange a fixed or flexible energy supply contract with you, as is most appropriate for your requirements.

Request a gas meter installation

Download and complete our 'gas meter installation form' (PDF, 223KB) 

Request an electricity meter installation

Download and complete our 'electricity meter installation form' (PDF, 207KB) 

Find out more about meter installations

0800 912 5001

Lines are open:

Monday to Friday from 9am to 5pm.

View call charge information

Not got time now?

Call me back

Prefer not to call?

You can email us:

b2bconnections@npower.com

You might also be interested in:

Buying energy

We'll help you make the right energy purchasing decisions for your business.

Managing energy

We'll help your business to meet energy legislation requirements.

Generating energy

Maximise the revenue you can earn from your generation assets.