Submit a reading

Provide a reading

Submit your meter reading for electricity or gas online

If we have sent you an estimated bill, you may want to give us your meter reading so that you can pay for the exact amount of energy you have used.  

You’ll find information about how to read your meter in these useful guides:

Please use one of these two forms to submit your meter reading:

The forms above are for sending us meter reading for business energy. If you want to send us a meter reading for your home, please use the form on our residential customer service page.

If you need help with your meter reading, contact us on 0870 161 1030* (gas) or 0845 070 9494* (electricity), or email us on

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