npower hometeam
Boiler care
Remove the risk of expensive repair bills with our central heating care products.
npower hometeam boiler care
Our Boiler care package for £12 a month includes a full annual service of the boiler and unlimited call outs from our dedicated team.
Apply now Or call 0800 048 0589 for further information
Your boiler is the heart of your home heating, so it's important to keep it in good working condition all year round.
When something goes wrong with your boiler, it can often be difficult and expensive to repair - that's why both boiler care plans from npower hometeam provide expert care for your gas boiler and controls and include an annual service and safety check worth £99 to help keep your boiler operating safely and efficiently.
| Features |
Hometeam boiler Care |
| Key features |
Complete care for your boiler |
| Comprehensive annual 30 point service (worth £99) & safety check to keep your boiler operating safely and efficiently (exclusions apply) |
| Unlimited call outs |
| Repairs guaranteed for 12 months |
| 24 hour helpline |
| Dedicated membership team |
| Gas Safe registered engineers |
| New replacement boiler if we are unable to repair your boiler and it's less than 7 years old |
| Boiler service log book |
| £0 |
| £12 per month |
| |
Apply for boiler care
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Call us FREE to find out more or sign up on 0800 048 0589
npower hometeam care products: only available in mainland UK. Subject to eligibility. Terms and conditions apply and can be found here. Prices subject to change.
Unlimited callouts, all parts and labour included: Provided that the boiler is not beyond economic repair. No repairs can be carried out in the first 14 days.
All repairs guaranteed for 12 months: We will guarantee all parts and labour on a repair to the customers’ appliance for 12 months from the date of the repair.
Replacement Boiler: Where we find your boiler to be Beyond Economical Repair (BER) and is less than 7 years old we will replace it with a new boiler that we have selected as being an appropriate replacement. The replacement of the boiler includes the cost of installing it but does not include the cost of any upgrades required to your heating system that you may request or which is required by legislation or the cost of moving the boiler. We will not pay the costs of another installer replacing the boiler, provide a cash alternative or provide a discount against the cost of a replacement boiler by another installer. Where your boiler is more than 7 years old and we find it to be BER, you may be entitled to a £450 discount of the cost of a replacement boiler installed by one our Selected Installers. (Details of the Selected Installers shall be provided to you on request if applicable).
Telephone calls may be recorded and monitored for training and security purposes. Calls from BT landlines to numbers beginning with 0800 may be free. The price of calls may vary with other operators and calls from mobiles may be considerably higher. Please check with your operator for exact charges.
