Information for prepayment customers
Helpful information
Prepayment meters enable you to pay for your fuel as you use it, instead of paying monthly or quarterly.
Paying for your fuel this way allows you to manage your finances and only buy what you need. A prepayment meter can be installed to help you to clear an existing debt as it can be collected by your meter every week.
Prepayment charges guide
We've produced two new online guides for electricity and gas prepayment customers that will answer many of the questions you have about using prepayment meters, along with our 'top ten tips'. Click on the links below to view or to download your copy.
Your guide to electricity prepayment meters
Your guide to gas prepayment meters
Helping you keep your supply on this winter
Top Prepayment FAQ's
If you have any further questions just click here.
